Yes we do, our team of professional technicians have 3time slots on Monday-Fridays. 8-10 a.m., 12-3 p.m. or 5-7p.m. slots. On Saturdays, we can offer you an 8-10 morning slot or after 12-2 afternoon time.

No you do not. For the last 20 years we have used and highly recommend using what is called Cell-Guard. This is a separate communication system built into the internal system. More important for today’s time, it also prevents a burglar cutting your phone line to disable your communications. NOTE…there is not a bank, Federal Building, pawn shop, Jewelry store etc that does not utilize Cell-Guard. They cannot afford to be that exposed. BONUS…you do not have to pay the $399 for the equipment if we do your installation, it is completely free!

Usually a technician can finish most jobs within a 2-3 hour time window. Clearly if we need to do more a larger job or we are having technical issues with the internet the job can go a little longer.

If you were to purchase a wireless camera on-line or at an electronics store you do run that risk. Our cameras which are proprietary to the ADT Pulse system have a lot of back end security built into them for that exact reason. To my knowledge in the 7 years Pulse has been out, there has been no rumor of anyone getting hacked. 

To make this less complicated, the answer is 100% NO! There is no way ADT is going to allow smart home devices to have any access to the most important part of your system, the security.

Keeping you as a valued client is ADT’s most important priority. We have a great movers program which allows you to do so both before and after the contract has ended. We will pay for a new system in your home and also offer you a 25% discount on all additional parts. Plus as a bonus, your old home will now have an existing ADT security system, we will give you a $100 bonus if you tell the new owner to call us and set up the alarm, in most cases we may even upgrade him to a newer control panel. 

Unlike the old days, the newer system allow you to have pets and still have a world class alarm system. We even upgrade every client to the premium motion detectors that have an 80lb pet sensitive feature at no additional cost. Plus we can get very creative and still set up motion inside a home that have larger pets or cats. 

Yes you can. We have two settings when setting the alarm and one of them allows you to secure the entire perimeter of the home and at the same time shut down the motion detectors so you are able to walk around without activating the alarm.

Simple, we can do what is called venting. It allows you to open that door or window and still have it alarmed just in case. Call me for more details.

ADT recommends you test your system once a month (I do mine once a quarter) by simply calling ADT and let them know you are doing a test. IMPORTANT…If you change your phone or internet, make sure you test it while that specific technician is still at your house.